This just a note regarding potential problem if you are planning
to purchase a new Toyota Corolla 1998.
I baught a new Toyota Corolla 1998 just 5 days ago for my wife.
To my utter surprise, the reverse gear on the 4 speed automatic
does not engage properly and the car moves in the forward
direction instead of going in the reverse direction.
My car has only 80 KM and Toyota wants me to bring it
back and the leave that car at the dealership to fix the
transmission. If I have to leave the car at the dealership
for repair in the first week itself, I don’t know how
Toyota can even talk about quality.
I will never ever buy a Toyota vehicle again (which I
unfortunately did, despite my friend asking me to stick with
reliable Honda’s). The attitude of the Toyota management stinks.
They think once car is out of Toyota dealership, all problems
are yours to live with. They couldn’t care less.
Cheers.
–B. Kumar, Ph.D.
Vancouver, Canada
——————-==== Posted via Deja News ====———————–
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You have a rotten stinking idiot of a dealer. You may print this out and take
it to him and tell him so! And PLEASE write or call the national Toyota
headquarters and complain and write to the world headquarters and complain.
invalid email address wrote:
> My car has only 80 KM and Toyota wants me to bring it
> back and the leave that car at the dealership to fix the
> transmission. If I have to leave the car at the dealership
> for repair in the first week itself, I don’t know how
> Toyota can even talk about quality.
What would you like them to do…come to your house and wave a magic
wand over it? Of course you are going to have to take it to the
dealership and leave it so they can fix it. If what you are really
trying to say is that you want them to pay for a rental car while you
are without yours, say that to them, they might surprise you. If they
don’t respond, appeal to a higher source and call Toyota Customer
Service. I agree that trans problems in the first week are frustrating –
maybe you can talk to Toyota about an even exchange for a new one – but
try being a Chrysler owner…they won’t even admit there’s a problem,
let alone try to fix it.
- Hide quoted text — Show quoted text -
invalid email address wrote:
> This just a note regarding potential problem if you are planning
> to purchase a new Toyota Corolla 1998.
> I baught a new Toyota Corolla 1998 just 5 days ago for my wife.
> To my utter surprise, the reverse gear on the 4 speed automatic
> does not engage properly and the car moves in the forward
> direction instead of going in the reverse direction.
> My car has only 80 KM and Toyota wants me to bring it
> back and the leave that car at the dealership to fix the
> transmission. If I have to leave the car at the dealership
> for repair in the first week itself, I don’t know how
> Toyota can even talk about quality.
> I will never ever buy a Toyota vehicle again (which I
> unfortunately did, despite my friend asking me to stick with
> reliable Honda’s). The attitude of the Toyota management stinks.
> They think once car is out of Toyota dealership, all problems
> are yours to live with. They couldn’t care less.
> Cheers.
> –B. Kumar, Ph.D.
> Vancouver, Canada
OK, see ya!
***Rick Jones, Toyota Master Tech/ASE Master Tech/L-1***
To reply, change the "O" (oh) to a zero in "4O"
******************************
Our government thinks like this:
If it grows, TAX IT!, If it moves, REGULATE IT!, if
it’s sucessful, INVESTIGATE IT!
====================================================================
Chuck Yeager sais:
for original equipment parts:They don’t just fit, they match!
====================================================================
Rick Jones sais for original equipment parts:
They don’t just fit, they work!
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1989 Toyota PU
1997 Toyota Tercel "Blackhawk"
>I baught a new Toyota Corolla 1998 just 5 days ago for my wife
>the reverse gear on the 4 speed automatic
>does not engage properly and the car moves in the forward
>direction instead of going in the reverse direction.
>I will never ever buy a Toyota vehicle again (which I
>unfortunately did, despite my friend asking me to stick with
>reliable Honda’s). The attitude of the Toyota management stinks.
>They think once car is out of Toyota dealership, all problems
>are yours to live with. They couldn’t care less.
Honda has their own problems..
With transmissions.
Give them a chance to fix it. It WILL COST YOU NO MONEY
AND THEY WILL GIVE YOU A CAR TO DRIVE.
At least a Corolla or a Camry. If the dealer has rental cars offered at the
dealership.
Problems like that shouldn’t happen (in a perfect world) but the car is only a
mechanical device. That is all it is.
If you keep the car…after repairs of the transmission….
that should not have happend……
You might be surprized that that was the only problem you ever had with the
car.
By the sound of your letter…You are pissed.
With good reason.
The dealership just represents the Manufactures by selling the cars. They
Didn’t make it at the dealer. Don’t yell at them.
They are dealing with this the same as you…A un-satisfied customer. And a car
that had a problem that should not have happend. And they are in the middle.
Tring to help a person that is yelling at them.
Keep me posted. let me know what happends.
Let them help get the car right for you. If you have other problems
make sure that you are in contact with Toyota at a level above the dealerships.
Let me know and I will hook you up with a E-mail address.
They do listen!!!!!!!!!!!!
Tor
Tor Myklebust (Master Diagnostic Tech at Toyota)
viking…@aol.com
hmmmm…………First off, I’ve had 2 Hondas and 2 Toyota’s, one of
Your
which I still have. I liked the Honda’s, but I prefer Toyota’s. Now
because I live on a small island, Barbados, if I spill my drink, the
whole island will know by the end of the week. So basically it is
IMPOSSIBLE for a bad product not to get that reputation here, and
guess what, Toyota’s have the best resale value here, and are known
for causing the dealership mechanics to do lot of yawning
anger should be directed at the dealer if they treated you badly, but
to judge ALL Toyota’s because one has a flaw, is, well let’s just say,
not well thought out, unless of course you yourself have never made
one mistake your whole life.
I’m sure after Dr. Kumar cools down (yes, he has a right to be upset), he
will realize that judging a car manufacturer so harshly based on one
incident is foolhardy. The posts above mine contain great advice. And
after all, when do want a major mechanical failure to take place – in the
first week and in warranty or after 6 years.
Toyota is the only mfg I’ve found that gives a
drivetrain/engine/transmission warranty for 5/60.
Honda, Ford, Saturn only give you 3/36. Hmmm… who has the most faith in
the quality of their cars?
Tedmeister – still considering the 98 Corolla
In article <34BCF88F.7…@smartlink.net>,
- Hide quoted text — Show quoted text -
nospam-toli…@smartlink.net wrote:
> invalid email address wrote:
> > My car has only 80 KM and Toyota wants me to bring it
> > back and the leave that car at the dealership to fix the
> > transmission. If I have to leave the car at the dealership
> > for repair in the first week itself, I don’t know how
> > Toyota can even talk about quality.
> What would you like them to do…come to your house and wave a magic
> wand over it? Of course you are going to have to take it to the
> dealership and leave it so they can fix it. If what you are really
> trying to say is that you want them to pay for a rental car while you
> are without yours, say that to them, they might surprise you. If they
> don’t respond, appeal to a higher source and call Toyota Customer
> Service. I agree that trans problems in the first week are frustrating –
> maybe you can talk to Toyota about an even exchange for a new one – but
> try being a Chrysler owner…they won’t even admit there’s a problem,
> let alone try to fix it.
I appreciate your response, however you made several incorrect
assumptions.
I specified the problem to 1:Toyota Dealers 2: Mr Kevin Kerney,
Manager-Toyota Canada, BC. in Vancouver, 3: Ms Angela Hugo, Toyota Canada
Inc, in Toronto on the THIRD day when the car had only 25 KM on this. As
of today it has only 85 KM on this. I FAXED them details, I phoned them
and I emailed them. I offered Toyota that I will leave this car at any
dealership of their choice provided they arrange a replacement car till
my car is fixed. Toyota has REFUSED. They say we DON’t care, once it is
out of show room -its your baby now. Mind you the car has a problem from
the day ONE. The car still has only 85 KM!!.
They want me to take a day off from my work, Tow the car if need be at my
expense and then RENT a car at MY EXPENSE till they investigate and
repair problem (under warranty of course). I don’t mind if this were to
happen after a month of use, but I refuse to spend additional money on
towing and renting vehicle at MY EXPENSE in the first week of ownership
if the car transmission is defective from the DAY ONE. For your
information, I have already offered Toyota to leave this car at the
dealership of THEIR choice to repair. Basically, they don’t care.
I have verified the behaviour with Ford Mercury, Honda Accord, Honda
Civic and even Toyota Corolla 1996. They don’t move in the forward
direction on a small slope as my car does as reverse gear doesn’t engage
even on minor slope. I drove about 1.5 Km in reverse gear on a very minor
slope in a low traffic residential area.
I didn’t buy a new car for spending my time at toyota repair shops and
money on rental cars. It is not the problem – it is the "couldn’t" care
less attitude of Toyota that has pissed me and made me rigid. Why should
I pay for towing and rental car when car is defective from the day ONE?
By the way, since then I noticed hand brake is also defective.
Cheers,
–B. Kumar
bku…@glenayre.com
——————-==== Posted via Deja News ====———————–
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I sympathize with you. Very often when you buy a product and it comes with
a warranty, you feel the manufacturer should be liable for cost of repair as
well as any consequential costs. But for example, if you buy a stereo and it
develops a problem. YOU have to take it either to the store or send it fo
the manufacturer at your own expense. My caralarms transmitter broke, and I
took it to the dealer who sent it to the manufacturer. When I picjed it up
they wanted me to pay for shipping. True, the fine print states that I have
to pay for any shipping costs. But I got angry and scared the sales clerk
and walked out without paying.
Certainly, a car is a very expensive product, but the fine print applies.
Yes, you have to take the day off from work, yes you have to pay for towing,
yes you have to pay for a rental car. Toyota are only responsible for the
problem and not consequential damages. And of course, they’re not too
concerned about good will and the fact that you already hate you toyota…
Keep good records of everything that’s done, you may have a lemon.
Ah, but if that stereo you talk about is defective after only a week, I would
take it back to the store and exchange it for another. Too bad car dealers won’t
do this. I sympathize with him.
- Hide quoted text — Show quoted text -
Swedbass Productions wrote:
> I sympathize with you. Very often when you buy a product and it comes with
> a warranty, you feel the manufacturer should be liable for cost of repair as
> well as any consequential costs. But for example, if you buy a stereo and it
> develops a problem. YOU have to take it either to the store or send it fo
> the manufacturer at your own expense. My caralarms transmitter broke, and I
> took it to the dealer who sent it to the manufacturer. When I picjed it up
> they wanted me to pay for shipping. True, the fine print states that I have
> to pay for any shipping costs. But I got angry and scared the sales clerk
> and walked out without paying.
> Certainly, a car is a very expensive product, but the fine print applies.
> Yes, you have to take the day off from work, yes you have to pay for towing,
> yes you have to pay for a rental car. Toyota are only responsible for the
> problem and not consequential damages. And of course, they’re not too
> concerned about good will and the fact that you already hate you toyota…
> Keep good records of everything that’s done, you may have a lemon.